Shipping & Returns
Processing an order takes 24-72 hours; depends on available stock. Once your order has been processed you will receive a shipping confirmation email.
USPS Standard Delivery: $3.90 (FREE for orders over $35.00)
Delivery time: 5-14 business days, depending on the product. In some cases, it can take a few more business days (Heavy weather, Holidays Rush, etc).
FedEx Express Delivery: $12.90 (FREE for orders over $120.00)
Delivery time: 1-4 business days
*backorders will be sent with USPS only.
Our policy lasts 10 days after receiving the products. If 10 days have gone by since you received your products, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your return. Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
With Love, ROWLEY'S FAMILY